Call Control

Hi team,We need to get the calling number and last redirected number for hunt pilot calls. We are monitoring all the phones in the hunt group. Attached is a screenshot for monitoring the terminal 9909908940. I am calling from my mobile phone via the ...

Hi all,When search the JTAPI api, there is CiscoJtapiProperties#getUniqueJTAPIPropertiesPerPeer().boolean getUniqueJTAPIPropertiesPerPeer()This method returns true if the JTAPI is configured to use a unique JTAPIProperties object for each JtapiPeer, ...

Hi,I'm investigating how we could leverage in my company the JTAPI to drive the recording to follow a schedule which would be stored in an external database.I've read that a recording configuration is available for "Application-controlled recording",...

I've found another problem in doing SIP refer types of calls transfer. That is, for blind call transfer is not possible to define the time for which the call transferred ring. Setting callInfo(altertime) has no effect, and that is understandable enou...

Hi team,I have a basic TCL script that works as an IVR with option menu.After the caller selected the option,  the call is point to a hunt group.Each hunt group (SIP) has three extension numbers (hunt-list) with 15 seg of waiting time, almost 3 rings...

We have two CUBE routers and use TCL IVR to handle some of the inbound SIP call.While testing we found that , if the caller disconnects while the message is being played , the transfer is still initiated and target phone rings for few seconds [ 6 rin...

Hi,We are using cisco jtapi api, while calling a invalid number i am getting the following exception,com.cisco.jtapi.PlatformExceptionImpl: Could not meet post conditions of connect()at com.cisco.jtapi.CallImpl.connect(CallImpl.java:1115)at com.cisco...

When I try to load the JTAPI test tool, I get the following "17 more..." message at the bottom here. Anyone know how I can run the test tool? I have tried on my mac, on windows xp and below on ubuntu. I am using the following version of the jtapi tes...

I have a 2901 with IOS 15.0(1r)M16 with CME (telephony services version 8.6), And I have been trying to emulate the way Nortel manages pin numbers, and so far, I think the only way of achieving this on the CME, is to have a custom script to capture t...

Hello, one of our customer has installed Cisco TSP 10.5 (2.5) on his local Windows 7 64 bit system to controll Cisco IP phones for using a dialer application.Customer now has the problem that Cisco TSP somtimes becomes unresponsive after a restart or...

Hi! I have a problem on CUCM 7.1.5 with EM authorization. Case:User logon on phone A with address B.JTAPI application starts and successfully adds observers on phone A and address B. Application receive events.User logoff from phone A.User logon on p...

The call is expecting 16 bytes, the class in the header is 12 bytes.Version: 10.5.1.10000-7Using Cisco TAPI TSP 64-bit and the headers with that Applications \ PluginError message in TSP debug log:14:53:09.603 |   CSelsiusTSPLine::DevSpecific() [0x00...