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Beginner

SIP Device Can not be controlled ?

Hi,

I have SIP Device, but I can't see the Address in the JTAPI Test Tool,

I don't know whether beacuse of "Device is not trusted" this causes

The CUCM configuration:

3rd SIP Phones

1.png

Directory Number

4.png

End User

2.png

JTAPI Test Tool

3.png

Thanks in advance

1 REPLY 1
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Contributor

Third party phones are not supported by Cisco JTAPI.

Full list of supported devices can be found at:

https://developer.cisco.com/site/collaboration/call-control/tapi/wiki/cti-supported-devices/

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