Can you please provide criteria for your search operation (Bugid or Category/Product/Version etc) ?
I did a quick search on a product under "Router" category and got back results.
I did two searches that came back blank:
In the first search, selected All IOS releases. I chose the '12.4' train release '10c' and the third box was ANY. I tried searching for MGCP and the results came back blank.
In the second search, I selected Communications Manager (Call Manager) and chose release 7.1. I tried searching for mgcp and also tried RTMT. Both results came back blank.
In both cases, if I do not put any search terms in, I get all results just fine
I have the same problem.
I selected Routers -> Cisco 2800 ISR -> 12.4.24-T3 and searched for "floating". After Cisco logo animates I get a blank output.
The problem seems to be when you select "Known Affected Version (KAV)"
If you select "Fixed-in" or "Found-in" it works for me.
EDIT: If I select ANY instead of T3, I get blank output no matter what.
Steven & Roger
Thanks for providing the search criteria. Looks like use of keyword & Known Affected Version (KAV) combination together results into this behavior.
I have asked our development team to look into it.
Rob, Kent, Steven & Roger
Only work around that i have tested and worked multiple times, is not entering the keyword.
If you dont enter the keyword, then search results does come back for all scenarios mentioned above.
While it might not be a helpful workaround, but atleast tool will not block you from getting results (when not using keyword).
Thanks for your patience, while we are attempting to fix the problem.