I have a Supervisor who would like to setup an Email Alert from the Supervisor Work Flow Administrator.  When he tries to send out the test email he gets the following error "error sending mail" and quotations are placed around his email address in t...

I have a request to remove the "clear" soft key from someone's phone so that they cannot clear the history of miss, recieved or placed calls.  Is there a way to do this on a per phone basis?  I am running CUCM version 7.1 (3).  We generally use 7942/...

Is there a way to change the invitee permissions from their initial ones?  I am scheduling meetings through Outlook and when I click on the invitee link I see them but I am not able to change their permissions.  They are being assigned as Presenters ...