Bug Toolkit does not give search results back

[Davide Figo]

Hi,

Today everytime I ran a search for known bugs in an IOS release it gives the page correctly but where results should be it is blank...

Is it just me? I tried already changing browser, PC and ISP...

thnks for your atention

[asolleti]

Hi Davide

I observe similar issue. I have given the head's to the development/support team to help resolve the issue at the earliest.

Thanks

Arun Solleti

[Davide Figo]

thanks Arun

[charter]

I am also experiencing this behavior.

[KRISTINE OBrien]

Same here.  No response back on a query.

[jdanrich]

Same here!

It's horrible.. no response in either IE 8 or Firefox 5.

I have submitted a support email, but have no idea when this will be resolved..

[asolleti]

Hi All

We have identified and resolved the issue.

Just verified to make sure the search is functioning correctly.

Thanks

Arun

[Steven Griffin]

Arun,

The issue still seems to be occuring as of today.  Using Firefox 6 or IE 8 I get zero search results.

-Steven

[asolleti]

Hi Steven

Can you please provide criteria for your search operation (Bugid or Category/Product/Version etc) ?

I did a quick search on a product under "Router" category and got back results.

Thanks

Arun

[Steven Griffin]

I did two searches that came back blank:

In the first search, selected All IOS releases.  I chose the '12.4' train release '10c' and the third box was ANY.  I tried searching for MGCP and the results came back blank.

In the second search, I selected Communications Manager (Call Manager) and chose release 7.1.   I tried searching for mgcp and also tried RTMT.  Both results came back blank.  

In both cases, if I do not put any search terms in, I get all results just fine

-Steven

[Roger Wiklund]

I have the same problem.

I selected Routers -> Cisco 2800 ISR -> 12.4.24-T3 and searched for "floating". After Cisco logo animates I get a blank output.

The problem seems to be when you select "Known Affected Version (KAV)"

If you select "Fixed-in" or "Found-in" it works for me.

EDIT: If I select ANY instead of T3, I get blank output no matter what.

[asolleti]

Hi

Steven & Roger

Thanks for providing the search criteria. Looks like use of keyword & Known Affected Version (KAV) combination together results into this behavior.

I have asked our development team to look into it.

Thanks

Arun