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CSCvd58729 - 8845%2F8865 IP Phone Clicking Noise on Handset Calls - 1

Alan Brown
Level 4
Level 4

We have the same problem on two different 8845 phones, there is a steeady constant ticking or clicking noise coming through the handset. rerplacing the handset does not resolve the problem.  Both phones were purchased at the same time back in 2016.

2 Replies 2

itdepartmentg
Level 1
Level 1

Any progress on this?  I have 3 x 8845's with the problem.  Manufacture date 20150908.

Problem with clicking on handset seems to be resolved with sip8845_65.12-5-1SR1-4 installed on it. The phone has been on the shelf for a year and a couple firmware upgrades, so cannot say which firmware release fixed it, but it appears to be fixed.