CSCvs57642 - percentILET-1-AUTHENTICATION_FAIL Reported on Cat2960X (Serial Number starting JIN2xxxxxxx).

[jcegar84]

Also affected with serial number starting FCW2...

No stack.

Upgrade from 15.2(2)E6 to 15.2(7)E0a bring this:

*Mar 1 00:00:56.221: Read env variable - LICENSE_BOOT_LEVEL =
*Jan 2 00:00:00.076: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c2960x_lanbase Next reboot level = lanbase and License = No valid license found
Jun 15 18:41:31.121: in Switch 0. Cannot read pid from Flexstack module

Jun 15 18:41:31.219: %HPAA:hpaa_port_bitmap_init:254:n_ports = 52, sizeof (**hpaa_port_bitmap.bitlist_array) = 16

Jun 15 18:47:31.921 CET: %ILET-1-AUTHENTICATION_FAIL: This Switch may not have been manufactured by Cisco or with Cisco's authorization. This product may contain software that was copied in violation of Cisco's license terms. If your use of this product is the cause of a support issue, Cisco may deny operation of the product, support under your warranty or under a Cisco technical support program such as Smartnet. Please contact Cisco's Technical Assistance Center for more information.
Jun 15 18:52:31.926 CET: %ILET-1-AUTHENTICATION_FAIL: This Switch may not have been manufactured by Cisco or with Cisco's authorization. This product may contain software that was copied in violation of Cisco's license terms. If your use of this product is the cause of a support issue, Cisco may deny operation of the product, support under your warranty or under a Cisco technical support program such as Smartnet. Please contact Cisco's Technical Assistance Center for more information.

Affected: Hardware Board Revision Number : 0x12

Not affected: Hardware Board Revision Number : 0x19

BR

[Leo Laohoo · Accepted solution]

This is a known issue with the 2960X and the only way to fix this is to RMA the appliance.

FN - 64175 - Catalyst 2960X and 6800IA Units Might Display Error on HW Authenticity or Uplink Ports Might Fail Intermittently

[jcegar84]

Thank you Leo.

[cmarva]

have you already tried pulling the plug, or did you reload from the CLI? This is listed in the field notice. I only ask because I've only run into this one time, after a reload, and having the LCON pull the plug and hard reboot the switch came back fine.

Most likely, though, as Leo says, you'll need to RMA.

[jcegar84]

Yes, I have tried all bellow: unplug power cord - multiple times more than 10 minutes, unplug all patch cable, factory reset, downgrade IOS ... 

The results are the same - %ILET-1-AUTHENTICATION_FAIL: This Switch may not have been manufactured by Cisco...

If I check the license:

#license file looks fine

sh license file
License Store: Primary License Storage
Store Index: 0
License: 11 lanbase 1.0 LONG NORMAL STANDALONE EXCL INFINITE_KEYS INFINITE
_KEYS NEVER NEVER NiL SLM_CODE CL_ND_LCK NiL *1NBAAFXH3NLM3EM400
NiL NiL NiL 5_MINS <UDI><PID>WS-C2960X-48TS-L</PID><SN>FCW2******
*</SN></UDI> ijqt:A4,*****************************Y3oE=</WLC>
Comment:
Hash: ls*******************WanwLMW/k=

# but somehow it can't be read with show license

sh license
Index 1 Feature: lanlite
Period left: 0 minute 0 second
Index 2 Feature: lanbase
Period left: 0 minute 0 second