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Unable to Secure ATA191

silvakizir
Level 1
Level 1

Hi.

 

We have a secure cluster with ATA 191 and CUCM 11.5 and we are unable to secure the ATA.

 

The ATA had firmware 12.0.1 and we upgraded the firmware to 12.0.1 SR2 but we could not secure the ATAs no matter which firmware we used.

 

When reading the logs I found the bellow messages.

Feb 17 17:21:48 ATA191 user.notice Security-Start TVS Custom provider session - invalid provider session handle.
Feb 17 17:21:48 ATA191 user.notice Security-secStartCustomTVSService stopped - SEC_TVS_REASON_INVALID_PARAMETER
Feb 17 17:21:48 ATA191 local1.err Telephony: CUCM ERROR!!! [cucm_sec_prov_tvs: 908(tick=0x0)]Line (0) TVS set OK
Feb 17 17:21:48 ATA191 user.notice Security-[Certificate Info] Invalid certificate passed
Feb 17 17:21:48 ATA191 user.notice Security-CTL: Failed to update configuration list.
Feb 17 17:21:48 ATA191 local1.err Telephony: CUCM ERROR!!! [cucm_sec_prov_srst: 939(tick=0x0)]Add line 0 SRST certificate fail(1). cert_len(0)
Feb 17 17:21:49 ATA191 local1.err Telephony: CUCM ERROR!!! [cucm_sec_prov_tvs: 908(tick=0x0)]Line (1) TVS set OK
Feb 17 17:21:49 ATA191 user.notice Security-[Certificate Info] Invalid certificate passed
Feb 17 17:21:49 ATA191 user.notice Security-CTL: Failed to update configuration list.
Feb 17 17:21:49 ATA191 local1.err Telephony: CUCM ERROR!!! [cucm_sec_prov_srst: 939(tick=0x0)]Add line 1 SRST certificate fail(1). cert_len(0)

 

 

When googling the specific messages I saw the Bug CSCvp92265 with the same description but mentioning that the problem is solved at firmware 12.0.1 SR2 which apparently is not.

 

Can anyone help me?

 

1 Reply 1

Did you find any solution to this issue ?