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CISCO CBW 240ac unable to access web admin on AP or Cluster

Hello all, I have a set of Cisco 240ac AP's that I am unable to access the web GUI from the device IP's or the management (cluster) IP.  I have tried Safari, Chrome, Edge, Firefox, Edge in IE mode and IE itself with HTTP and HTTPS

I have tried to factory reset one of the AP's to see if I can start over, but I can't get it to reset via the small button on the back.  When I hook up the console cable, I can see it boot and connect to the management IP of the AP's and continue on as normal.  I can ESC during the boot and get to the BTLDR prompt but can't find how to reset the AP to factory.  U-Boot version is 2012.07 (bltldr release 46).

I would like to change some settings and upgrade the firmware, but I am unable to do anything with them at this time.

Thanks in advance for your assistance.

2 Replies 2

Mark Fang
Cisco Employee
Cisco Employee

Hello,

Looks you posted the wrong forum, could you please post it to forum of AP?

Wireless - Small Business

Apologies