Dashboard categorizing AP's as Switches

[Danny Rodrigues]

First time using the Cisco Business Dashboard and for some reason, there are AP's being discovered on the network but they are being categorized as Switches. Is there any way to change this? In the screenshot below, the 3rd and 5th devices are AP's but as you can see, it is being recognized as Type "Switch".

[Mark Fang]

Hi Danny,

I believe the 3rd and 5th devices are not in the supported device list of Cisco Business Dashboard. The 5th is a Meraki-Go, what's the device model for the 3rd?

Cisco Business Dashboard does not support changing the device type manually.

[Danny Rodrigues]

Hey Mark, 

That was my initial thought but we have another Cisco Meraki-Go AP and it is being categorized as an AP. Below, the 5th and 6th are both Meraki-Go AP's.

 

[Mark Fang]

Thank you for the information, Danny.

Basically, for unsupported device, since Dashboard can only guess its type from the description in CDP/LLDP, it's not accurate. We'll check if there can be some improvement here.