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Ship adress by Serial Number

LysetskyyS
Level 1
Level 1

Good day!
I'm Cisco Distributor. Is there any tool that shows installed site address of equipment or customer name which ordered it by Serial Number information?

3 Replies 3

Hi,

I think that information can be obtained form the cisco internal website if the customer has provided that installation information to the cisco. Otherwise, i don't think you can find it unless you obtain the info from your customers

Hi,

 

you can visit the link and enter the details like SO,Serial number/PAK Number and get the info.Your CCOid should be mapped for viewing this info.

 

https://apps.cisco.com/CustAdv/ServiceSales/smcam/requestStatusDispatch.do?methodName=onDashboardAction

 

regds,

aman

Thanks, I know about this tool. Problem is - that this shipment was by another parnter/distributor, so I do not have right to view it. Is there some another tool for distributers only?