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Cisco C1117 - Critical process plogd fault on rp_0_0 (rc=75)

gsingh8161
Level 1
Level 1

Hi 

I installed new cisco router C1117-4PLTELA at one site with latest ios Version 17.6.3a. After couple of hours router rebooted with error - Critical process plogd fault on rp_0_0 (rc=75). 

After that it is getting rebooted again once or twice in a week.

I wanted to reach out to see if anyone found the same issue on cisco 1100 series router ? Below show version output

show version
Cisco IOS XE Software, Version V176_3A_CSCWB45422_PSRT
Cisco IOS Software [Bengaluru], ISR Software (ARMV8EL_LINUX_IOSD-UNIVERSALK9_IAS-M), Version 17.6.3a, CUST-SPECIAL:V176_3A_CSCWB45422_PSRT
This software is supported for a limited time under special agreement with Cisco Systems, Inc. 
Copyright (c) 1986-2023 by Cisco Systems, Inc.
Compiled Sat 08-Apr-23 12:23 by mcpre


Cisco IOS-XE software, Copyright (c) 2005-2023 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.


ROM: 17.5(1r)

Router uptime is 23 hours, 30 minutes
Uptime for this control processor is 23 hours, 31 minutes
System returned to ROM by Critical process plogd fault on rp_0_0 (rc=75) at 13:34:44 AEST Tue Jun 18 2024
System restarted at 
System image file is "flash:c1100-universalk9_ias.V176_3A_CSCWB45422_PSRT.SPA.bin"
Last reload reason: Critical process plogd fault on rp_0_0 (rc=75)

 

2 Replies 2

marce1000
VIP
VIP

 

  - Go for https://software.cisco.com/download/home/286315006/type/282046477/release/Cupertino-17.9.5a
              and check if that can help , 

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Torbjørn
Spotlight
Spotlight

There is a very similar bug for the 1121X that might be relevant to this. It unfortunately doesn't have any fix however: https://bst.cisco.com/quickview/bug/CSCwa05014

I would do as @marce1000 suggested, if that doesn't help this seems like an issue for TAC.

Happy to help! Please mark as helpful/solution if applicable.
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