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Cisco DNAC GUI not loading

rajaayman
Level 1
Level 1

 

 

Dna GUI not loading  getting the below error 

 

{"message":"no route and no API found with those values"}

servies are running  please find the below screen 

 

 

ser.png

 

 

i have tried on physical and virtual both same error .

10 Replies 10

balaji.bandi
Hall of Fame
Hall of Fame

Make sure you have right resources as per the installation guide ?

 

is this Cisco DNAC appliance or you trying to install on different hardware ? what version of DNAC ?

 

look this thread :

 

https://community.cisco.com/t5/cisco-digital-network/dnac-2-1-cant-access-gui-getting-no-route-no-api-found-for-this/m-p/4284983

BB

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How to Ask The Cisco Community for Help

HI BB 

 

 

tthe current snap is from VM   i have followed your  link bt used only 1 interface 

dnac conig.png

 

https://www.balajibandi.com/?paged=3

the version i have installed is  DNAC-SW-1.3.1.7

 

below the output of maglev package status

1.png

 

 

 

please canyou help 

 

HI BB 

 

i have added 1disk only now adding 3 disk  will update once the install done 

no luck still the same 

 

Please can any one help 

44CPU and 256GB ram minimum requirement.

 

BB

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How to Ask The Cisco Community for Help

I have seen the same on a DN2 appliance because I removed the installation medie before all the packages could be deployed.

To me it looks like the installation did not complete because of missing installation media, disk space or resources in general.

I have just been to a Cisco session where the said that they installed DNAC on virtual hardware but it needed 256 Gig of memory and 88vCPUs.

Umair Awan
Level 1
Level 1

Try this

maglev package status

 

maglev catalog package pull (packageName)

 

Here’s an example output

$ maglev catalogue package display

Hi all

 

Just had the same issue with a re-install of a Gen 1 DNAC applicance .

 

Downloaded lastest image from Cisco

Flashed to USB

installed as per the guide

 

Got the error from GUI so i SSH into the DNAC and issued the maglev package status and all was set to not deployed.

 

After waiting 20 +minutes they started to deploy and was able to use the web GUI after the system package was done.

 

 

 

 

 

Thank you for feed back, so all good or you are experience any issue ?

 

BB

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How to Ask The Cisco Community for Help

hi BB

 

no issue you just need to wait a bit for the API/packages to insall.... all good now

 

i have done this on Gen 1 and Gen 2 and all was ok