DNA Center 1.3.1.3 | Partial Collection Failure of 7510 and 5508 controllers

[JPavonM]

After successfull discovery with all the credentials of current controller in the networks, they all appear with a "Partial Collection Failure (Unkonwn error)" status. I tryed to resync them many times but without any success.

I have seen some bugs related to this behavior but wanted to check if somebody were successful on adding legacy WLAN controllers on DNAC before.

Regards Jesus

[Preston Chilcote]

According to the DNA 1.3 Compatibility matrix, DNA Center supports 3504, 5520, and 8540 wireless lan controllers.

https://www.cisco.com/c/en/us/support/cloud-systems-management/dna-center/products-device-support-tables-list.html

(see second tab of the spreadsheet for detailed breakdown)

[benredfern]

Hi Jesus,

 When you discover the WLCs from DNAC check that Netconf and http services are enabled on the device and allowed over the network (netconf is tcp port 830).

Hope this helps

Ben