DNA Center (DNAC) upgrade

[Kane Smith]

Hi, I have a lab DNAC version 2.2.1.0. When I go to the software update page, it only offers version 2.3.5.3 and according to CCO, this is not a valid upgrade as there should be an intermediate step - version 2.2.3.6. I was thinking of taking a backup of my data, then rebuilding the DNAC using version 2.2.3.6 then restoring the backup. Would this work? Can a backup from 2.2.1.0 be restored on 2.2.3.6? If not, what are my options? Thanks.

[Preston Chilcote]

According to this page, you need to upgrade to 2.2.2.9 and then 2.2.3.6.  Are you not seeing the banner or Switch Now button described here?

https://www.cisco.com/c/en/us/td/docs/cloud-systems-management/network-automation-and-management/dna-center/upgrade/b_cisco_dna_center_upgrade_guide/m_upgrade_to_cisco_dna_center_2_3_5_x.html#task_zgz_cyv_v5b

[Kane Smith]

Hi Preston, apologies, my DNAC version is 2.2.2.0 (not 2.2.1.0 as I stated above) and I want to get to 2.2.3.6 which is the intermediate step before 2.3.5.3.

In DNAC I go to SYSTEM - SOFTWARE MANAGEMENT. Then DNAC takes a few minutes before it tells me that version 2.3.5.3 is now available. Please see the attached screenshot. I wanted to know, how I can upgrade to the intermediate version as things stand. Thanks.

[Preston Chilcote]

Please open a TAC case.