Troubleshoot - No Assurance Data on Network Devices

[Ahmad Fathurahman]

Hello everybody.

I am using DNA Center Version 2.2.2.5 and on the Assurance page, there is no Network Device detected. although I'm already provision the device and also on Assurance page the Network Devices such as Router and Switch is shown as "No data available". previously the data can be displayed, but somehow it doesn't appear now, Can anyone tell me how to fix this? Thank you.

Best regards,

Ahmad Fathurahman

[Mark Elsen]

 - Check if this document can provide hints : https://www.cisco.com/c/en/us/support/docs/cloud-systems-management/dna-traffic-telemetry-appliance/217044-troubleshoot-no-assurance-data-from-wlc.html

 M.

[Flavio Miranda]

Hi

 Make sure those devices are associanted to Telemetry profile.

https://www.youtube.com/watch?v=eLEU9x7WYkE 

[Ahmad Fathurahman]

Yes, Those device already associated to Telemetry profile, and I make sure it was enable, and still the device not appear on Assurance

[Dan Rowe]

Telemetry profiles no longer exist as of Cisco DNA Center 2.x +

[Preston Chilcote]

Please open a TAC case.

[Ahmad Fathurahman]

Yes, I'm looking forward to Open TAC, but I want to ask first in the forum, maybe I can find some answer, before I reach the The TAC