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Cisco Proximity 3.0.1 Uninstall Issue

deva1003
Level 1
Level 1

Hi Team

 

We’re planning to deploy Cisco Proximity 3.0.1 to Windows 10 machines. We will be performing install and uninstall actions in command-line to make it silent.

 

But we found an issue with silent uninstall script. Here’s the detail:

 

Uninstall runs properly with: "%windir%\system32\msiexec.exe" /x {8999ABFB-6B56-46F1-977A-69E0E9B79B51} /quiet /norestart if no arguments were used during install but the same script fails to uninstall when following arguments were used during install:

 

"Proximity.msi" ACCEPTEULA=1 DISABLEAUTOUPGRADE=1 LAUNCHPROXIMITY=0

 

FYI uninstall return code for this case is also 0 but the application details stays in Registry (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{8999ABFB-6B56-46F1-977A-69E0E9B79B51}) and in Add or Remove Programs entry too. Restarting the machine does not help. On running the same script twice makes it removed from above two locations.

 

Hope I could it clear to you. Let me know if I might have missed anything important.

 

 

Regards

Devashish

2 Replies 2

deva1003
Level 1
Level 1

Still waiting for a response, can someone help on this please!

We haven't had time to investigate this thoroughly, sorry. Replying so you know we're received the report.