How to completely disable Proximity on SX20

[lewistmartin]

Hi

Please can you assist - I need to completely disable this feature on an SX20 for security reasons. However even after turning off all the settings in 'Peripherals', turning the Ultrasound volume to 0 (static mode), and disabling the feature in the 'Proximity' menu, I am still given a diagnostics error "Audio Pairing Token - There is an ultrasound signal interference in the room from other devices...etc" - surely it shouldn't be looking if it is disabled?

Also on the unit itself I get the error "Audio Pairing - Self Token not decoded". 

How do I completely disable this feature - including pairing and proximity and all ultrasound scanning? I have tried using SSH to have a look but it all appears to be off.

Thanks!

software version ce 8.2.2 Final 2016-09-26

[stianjoh · Accepted solution]

Hi Lewis,

You can completely turn off Proximity and ultrasound via this configuration:

xConfiguration Proximity Mode: Off

Or via the web interface; Setup->Configuration->Proximity.

Regards,
Stian