01-06-2016 07:44 PM
Customer has SX80's and MX800 units with 8.0 code.
I had seen documents where these units were going to support a max of 30 devices.
The customer is very surprised when they can not go above 10. Is this a bug or did someone decide to cripple this feature?
Is there a hidden command, to unlock the higher number of clients?
Which endpoints are supported with the Cisco Proximity Application?
Endpoint support with TC 7.1.2
|
|
API availability |
TAC support |
Max connections |
|
TX |
Not available |
— |
— |
unsupported preview** |
EX60, EX90 |
Experimental |
No |
5 |
C20, C40 |
Experimental |
No |
3 |
|
C60, C90 |
Experimental |
No |
5 |
|
MX200 G1, MX300 G1 |
Experimental |
No |
3 |
|
Full support by late 2014*** |
SX10* |
Full |
By release |
8 |
SX20 |
Full |
By release |
7 |
|
SX80 |
Full |
By release |
30 |
|
MX200 G2, MX300 G2 |
Full |
By release |
7 |
|
MX700, MX800 |
Full |
By release |
30 |
Solved! Go to Solution.
01-06-2016 09:24 PM
Hi,
This is not a bug. Please refer to page 12 of CE8 release notes.
http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/software/ce8/release-notes/ce-software-release-notes-ce8.pdf
regards
01-07-2016 06:16 AM
Hi
No, the number of Proximity connections supported is 10 regardless.
The table referenced in your original post was an indicator at the time and is now outdated and should not be used.
https://supportforums.cisco.com/document/12159326/troubleshooting-guide-cisco-proximity#Limitations_
/Magnus
10-02-2018 12:09 AM
@RICHARD MESSINGER and @telraey
We got quite a lot of feedback on this, and have done a change in how the limit works. If you enable all three proximity services (refer to the administrator guide for details), the limit is 3/7/10 (depending on device type).
However, in larger rooms, you can opt to increase the number of simultaneous connections by disabling "ContentShare ToClients" (eg only allowing call control and wireless share from laptops). When you do, the max number of connections are 30 for Cisco Webex Room Series devices.
See more detail in the excellent Troubleshooting guide from @Magnus Ohm
01-06-2016 09:24 PM
Hi,
This is not a bug. Please refer to page 12 of CE8 release notes.
http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/software/ce8/release-notes/ce-software-release-notes-ce8.pdf
regards
01-07-2016 05:10 AM
OK. There three types of connections that a device can have to the SX80 which then totals 30 connections. Can we just enable Content would the number of connections be higher?
01-07-2016 06:16 AM
Hi
No, the number of Proximity connections supported is 10 regardless.
The table referenced in your original post was an indicator at the time and is now outdated and should not be used.
https://supportforums.cisco.com/document/12159326/troubleshooting-guide-cisco-proximity#Limitations_
/Magnus
01-18-2016 10:43 AM
OK I am properly chastized.
Does anyone know if this will be increased in future releases? This is something that the customer would be REALLY interested in.
Thanks
09-22-2018 11:48 PM
I believe you are absolutely correct ... I am sitting in a MX700 room now with 15 people and it says the total number of proximity users is reached , I can't join anymore !
10-02-2018 12:09 AM
@RICHARD MESSINGER and @telraey
We got quite a lot of feedback on this, and have done a change in how the limit works. If you enable all three proximity services (refer to the administrator guide for details), the limit is 3/7/10 (depending on device type).
However, in larger rooms, you can opt to increase the number of simultaneous connections by disabling "ContentShare ToClients" (eg only allowing call control and wireless share from laptops). When you do, the max number of connections are 30 for Cisco Webex Room Series devices.
See more detail in the excellent Troubleshooting guide from @Magnus Ohm
10-02-2018 12:09 AM
@RICHARD MESSINGER and @telraey
We got quite a lot of feedback on this, and have done a change in how the limit works. If you enable all three proximity services (refer to the administrator guide for details), the limit is 3/7/10 (depending on device type).
However, in larger rooms, you can opt to increase the number of simultaneous connections by disabling "ContentShare ToClients" (eg only allowing call control and wireless share from laptops). When you do, the max number of connections are 30 for Cisco Webex Room Series devices.
See more detail in the excellent Troubleshooting guide from @Magnus Ohm
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: