Proximity won't work with ce9.14.3

[t.farkas]

After upgrading Webex Room Kits to fw ce9.14.3, sharing from Windows with proximity does not work.

The Room Kit is discovered, and connected with the notebook, but sharing does not start.

From same laptop, with same fw on SX20, sharing works fine.

After downgrading the Room Kit to ce9.13.1, sharing works fine.

We tested with a few Room Kits, from a few notebooks (with wi-fi or cable LAN), with config setting AlternatePort Enabled on

or off - result is the same.

(proximity client's version is 3.0.8.0; also tried with pre-launch 3.1.0)

Any ideas appreciated.

Regards,

Tibor

[maxwell.brown1]

I just upgraded 200 something endpoints to 9.14.3 and haven't had any troubles with Proximity. Did you make sure to alter your dB output value to remain consistent post upgrade to 9.14.3? This release resolved an issue where output gain was incorrectly calculated/applied.

[cswartz37]

What was the DB supposed to be set to post upgrade?

[mneergaa]

Default value of 70 should be fine in most scenarios for all products.

[mneergaa]

If you are still experiencing this, file this as a bug against CE software and please include logs from both Proximity and CE software.