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SSM On-Prem version 7 - Upgrade Fails

voip7372
Level 4
Level 4

I have a working on-prem smart software manager, version 7-201907.  I'm trying to upgrage to 7-202001.  I downloaded the files and then uploaded to them to the server (directory: /var/files/patches).  

Files:

SM_On-Prem_7-202001.sh
SSM_On-Prem_7-202001.sh.sha256

The error I get when I try to run the upgrade is below.  Any idea why this is happening?

Invalid patch file given!ssm, on-prem, upgrade

 

[admin@172 ~]$ onprem-console
SSM On-Prem Console
>>
>> upgrade SSM_On-Prem_upgrade-7-202001.sh
Invalid patch file given!
>>


EDIT:  I just noticed there's a version 8 available now so I might try that today.  Still curious why the upgrade to the later version 7 fails.  Maybe the upgrade to 8 will fail as well, but we'll see.

1 Accepted Solution

Accepted Solutions

voip7372
Level 4
Level 4

UPDATE:

Cisco's document for doing the upgrade is wrong.  I found the correct command in the version 8 upgrade documents.  You need to add the word patches with : after it and then the file name and that works.  For example:  upgrade patches:SSM_On-Prem_8-202004_Upgrade.sh

 

Bad:

[admin@172 ~]$ onprem-console
SSM On-Prem Console
>>
>>
>> upgrade SSM_On-Prem_8-202004_Upgrade.sh
Invalid patch file given!

 

Good:
>> upgrade patches:SSM_On-Prem_8-202004_Upgrade.sh
Upgrading system from patch file ... /var/files/patches/SSM_On-Prem_8-202004_Upgrade.sh
[sudo] password for admin:
Verified OK
Creating directory /var/tmp/ssms_patch-8-202004
Verifying archive integrity... 100% All good.
Uncompressing SSM On-Prem 6.X.X to 8-202004 Upgrade Patch

 

View solution in original post

2 Replies 2

voip7372
Level 4
Level 4

UPDATE:

Cisco's document for doing the upgrade is wrong.  I found the correct command in the version 8 upgrade documents.  You need to add the word patches with : after it and then the file name and that works.  For example:  upgrade patches:SSM_On-Prem_8-202004_Upgrade.sh

 

Bad:

[admin@172 ~]$ onprem-console
SSM On-Prem Console
>>
>>
>> upgrade SSM_On-Prem_8-202004_Upgrade.sh
Invalid patch file given!

 

Good:
>> upgrade patches:SSM_On-Prem_8-202004_Upgrade.sh
Upgrading system from patch file ... /var/files/patches/SSM_On-Prem_8-202004_Upgrade.sh
[sudo] password for admin:
Verified OK
Creating directory /var/tmp/ssms_patch-8-202004
Verifying archive integrity... 100% All good.
Uncompressing SSM On-Prem 6.X.X to 8-202004 Upgrade Patch

 

i used win scp to copy tthe files to SSMS   /var/files/patches/

then used below commend to give the upgrade files the rights 

 

 

admin@SSMS ~]$ cd /var/files/patches/

 

[admin@SSMS patches]$ chmod +x SSM_On-Prem_upgrade-8-202008.sh

 

[admin@SSMS patches]$ chmod +x SSM_On-Prem_upgrade-8-202008.sh.sha256

 

 

onprem-console

 

 

 

upgrade patches:SSM_On-Prem_upgrade-8-202008.sh

 

And then put password

 

Ahmed Fathi CCIE#50164