DevNet Sandbox is down for more than a month now.

[DevTeamAkixi]

Hi,

The BroadWorks DevNet sandbox is down for more than a month now. @Chinmaya mentioned that the Sandbox is being migrated to a new data center. But I believe it is still not migrated.

We have been trying to use Cisco sandbox for more than 6 months and were not successful (see ticket below).

https://community.cisco.com/t5/cloud-calling/cti-xsi-quot-advanced-call-quot-events-were-not-received-for/m-p/4313767

As a developer, we are unable to progress much without a test environment. It will be good to know whether Cisco is planning to actively support BroadWorks DevNet sandbox or not and get some official statement please? If you are not planning to support, at least we shall look at somewhere else. But right now, we are in limbo and are just hoping that Sandbox is going to be resurrected soon for the past 6 months.

Please let us know and we shall appropriately plan our work. Thank you.

[bigevilbeard]

@DevTeamAkixi i am checking with our team to get an update - please standby.

[bigevilbeard]

@DevTeamAkixi i checked with our team, the Broadworks sandbox will be placed back into the catalogue at some stage. No date is scheduled for this yet.

Hope this helps.

[DevTeamAkixi]

@bigevilbeardThanks for looking in to it.

I appreciate that the priority for Cisco might not be the sandbox, but this is not very encouraging as a developer. Like you said, it was not even scheduled at the moment whereas the last information I had was, it will be up in a month approximately.

Also it wasn't working properly as well for more than 6 months now.

We were facing continuous problems with Sandbox from the moment it was migrated to Cisco DevNet (when Cisco acquired BroadSoft).

Can you please tell me when will you decide as when to do the work? Because, at the moment, nothing is clear and am still in limbo.

Also is there a contact whom we could get in touch to work closely on BroadWorks side of things?

Thanks.

Thanks.

[dstaudt]

Really regret these challenges - I know Sandboxes are a key tool for any Cisco dev.  Planning to recover the Sandbox is in progress, but unfortunately no ETA yet.  I would continue to expect a couple of months at best...complications both self-inflicted and external obtain.

If you are a Cisco partner, I wonder if the large discounts available under the partner program could push getting a 'real' instance into the doable/negligible range: https://www.cisco.com/c/en/us/partners/partner-with-cisco/solution-partner-program-spp.html

Feel free to email me (dstaudt@cisco.com) and I'll see if I can get you more directly in touch with some of the CER folks to discuss further.

[bigevilbeard]

@DevTeamAkixi i saw in another thread today the Broadworks sandbox is back in the sandbox catalog.

[DevTeamAkixi]

@bigevilbeardThanks for the info. I can go to the CommPilot portal now. Can you give me which thread did you see this info?

Also we still have troubles with APIs. Unable to connect to OCI-P API at port 2208 or 2209 and also CTI Interface API has the problem as detailed in https://community.cisco.com/t5/cloud-calling/cti-xsi-quot-advanced-call-quot-events-were-not-received-for/m-p/4313767

Not sure whom will be looking at API problems though, can you let me know whom should I contact for this?

Thank you.

[bigevilbeard]

@DevTeamAkixi thread is here https://community.cisco.com/t5/devnet-sandbox/cisco-broadworks-sandbox-not-available-in-devnet-for-reservation/m-p/4437210#M6352

Hope this helps.

[DevTeamAkixi]

@bigevilbeard

We are unable to connect to OCI-P API at port 2208. Is there any problem in it?

Also CTI Interface never worked in Cisco DevNetm, are there plans of fixing it? I have reported this 8 months ago.

Please let me know.

@dstjWe do not want the overhead of maintaining a full blown BroadWorks instance by ourselves since we are a small company. We were happy with the BroadWorks Sandbox that you have provided us for years (we started using sandbox from 2012). Am sure this being a Cisco product, this is just a small problem which needs addressing to enable APIs properly. So it will be great if you could get it up and running, so we shall do our integration.

[amkatiya]

Port 2208 is open so there should be no issue in connecting. Can you please explain what error you are getting and also what request you are sending from API . we will try to look into the connection problem .

[DevTeamAkixi]

@amkatiyaWe cannot even establish a TCP connection.

From Linux prompt, all I tried was:

$ telnet broadsoftsandboxxsp.cisco.com 2208

The above command doesn't establish a connection.

Whereas CTI is a different problem where we were able to connect and do everything, but we were not getting events for certain event package combination. I can get more info about which should be in a different ticket though.

[amkatiya]

Ok..Look like some issue with port , we will try to fixed the issue as soon as possible. 

[DevTeamAkixi]

Do you have any response for this problem with regards to OCI-P and CTI? Please let us know.