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ExceptionID 060001 with DelUser

mshadbol
Level 1
Level 1

I'm trying to deactivate a user, using DelUser, and this is my content:

<body>

<bodyContent xsi:type="java:com.webex.service.binding.user.DelUser">

<webExId>jane.doe</webExId>

</bodyContent>

</body>

However my request is failing, with a Response message containing 060001 - Corresponding Meeting not found.

<serv:response>

<serv:result>FAILURE</serv:result>

<serv:reason>Corresponding Meeting not found</serv:reason>

<serv:gsbStatus>PRIMARY</serv:gsbStatus>

<serv:exceptionID>060001</serv:exceptionID>

</serv:response>

This seems really misleading - I'm requesting a User action, not a Meeting action.

Any ideas?

Thanks in advance,

-Martin

3 Replies 3

nmorrow
Cisco Employee
Cisco Employee

Hello,

     Can you provide your XML service URL that you are using? In my testing on my own test site, I am getting a proper response, <serv:reason>Corresponding User not found</serv:reason>

kumi.hagimoto
Level 1
Level 1

Hi Martin,

I'm seeing this exact issue when I try to issue a DelUser (or SetUser with active=DEACTIVATED).   If this was resolved, do you mind sharing it?

Thanks,

Kumi

Never mind - looks like it was due to the fact that I was using a test user - it works with a real user.

Kumi