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Jabber API does not work with Internet Explorer

mihir.shah.13
Level 1
Level 1

When I try to authenticate a user by calling the following method in API version 8.6.1.28927, I get an error in the response saying Access Denied.

function ConnectUser() {

    try {

    debugger;

        var arg = {

            httpBindingURL: demo_config.httpBindingURL,

            successCallback: function success() {

                alert("connection successful");

                SubscribeUsers();

                this; //The client

            },

            errorCallback: function (err) {

            debugger;

                var tstr = jabberwerx.util.serializeXML(err);

jabberwerx.util.debug.warn(tstr);

                alert("connection failed");

            }

        }

client.connect("mihir.shah.1349" + "@" + demo_config.domain, "cisco1234", arg);

    } catch (ex) {

        jabberwerx.util.debug.warn(ex.message);

jabberwerx.$("#log").text("Could not connect: " + ex.message);

    }

}

This happens only when using Internet Explorer. It works fine with other browsers such as Chrome & Safari. Please help me resolve this issue

5 Replies 5

npetrele
Cisco Employee
Cisco Employee

What version of IE are you using?  What version of Windows (and 32 or 64 bit)?

I tried with IE 10.0 & 11.0 on 64 bit systems

Thanks,

Beena

& Windows 7 OS

I'm not sure I could diagnose your problem without seeing a lot more of your code and the configuration of your server. 

I tried an old demo application on IE 11 on Windows 7 and it worked fine for me, so it's not an IE 11 compatibility problem.

Hi Nicholas,

Could you please point me to the ideal server configurations? I tried in two different networks & observed the same behavior. So, I am not able to compare the server configurations.

Thanks,

Beena