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Add Public Access on Webex Admin server fails

Hi,

I keep on running into this error as shown below. ERROR.DMZ-1

I can resolve the name gijimawebex.gijima.com [197.149.160.152] with 32 bytes of data:

Any ideas where to from here to pass this issue and get my public access going.

webex_Public_VIP_error.jpg

Best Regards
1 Reply 1

dpetrovi
Cisco Employee
Cisco Employee

Hi Hermanus,

We usually see this kind of an error when there is a network connectivity problem between the Admin VM and IRP VM. Please, ensure that all the network requirements are satisfied.

CWMS 2.0:

http://www.cisco.com/en/US/docs/collaboration/CWMS/2_0/Planning_Guide_chapter_011.html

CWMS 1.5:

http://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/1_5/Planning_Guide/Planning_Guide_chapter_011.html

-Dejan

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