Adding a pause when calling in Jabber

[jscott]

How do you add a pause or a break when calling in jabber.

I want to save a client's phone number + extension in a contact and be able to dial from jabber.

[lucasmarcel]

Add a coma between the phone number and the extension. It worked for me using Jabber on Windows v11.0.1 and CUCM v9.1.2.

e.g:915551234578,100 for extension 100.

[ciscogivaudan]

Does anyone know the minimum Jabber + CUCM software versions that are needed to make this work?  We are using Jabber 10.6.3 and CUCM 8.6.2.   The comma delimiter is interpreted as a multi-number conference call on this combination of releases.  e.g. 5551212, 1000 is processed by Jabber as a call to 5551212 and a call to 1000--as if you are wanting to bridge the two numbers into a conference call.

[lucasmarcel]

I don't know about the Jabber version required but the "Pause in Speed Dial" feature is new to CUCM 9.x.

Release notes here:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/9_0_1/delta/CUCM_BK_N38FD301_00_cucm-new-and-changed-90/CUCM_BK_N38FD301_00_new-and-changed-information_chapter_01.html#CUCM_RF_P88E2D85_00

More details and examples here:

https://supportforums.cisco.com/document/126846/pause-speed-dial-cucm-9x

[Jaime Valencia]

It's not working because this requires Jabber 11.x, this is not included in any previous Jabber version.