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Advising External Contacts That IM's Contain Confidential Information And May Be Archived?

Susan McEvilly
Level 4
Level 4

When in a WebEx meeting, if the session is being recorded, all participants are made aware that content typed into the Chat or Q&A window, as well as voice, is being recorded.  That notification is done via the red button and 'Recording' text at the bottom of the Content Viewer:

10-26-2012 12-02-47 PM.jpg

How does Connect/Jabber handle this?

When it is important to an organization's Legal Department that external contacts are notified that the content of IM's is confidential and may be logged/archived, how can we notify the contact of that fact?  Has anyone found a way to push/automate or customize some kind of messaging around this?

Thank you in advance for any ideas.

Susan

Meet Me In The Cloud, LLC

1 Accepted Solution

Accepted Solutions

nchancha
Cisco Employee
Cisco Employee

Such a notificaiton is available with the IM Logging & Archiving feature in Messenger - http://www.webex.com/webexconnect/orgadmin/help/cs_IM_Archiving.htm

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1 Reply 1

nchancha
Cisco Employee
Cisco Employee

Such a notificaiton is available with the IM Logging & Archiving feature in Messenger - http://www.webex.com/webexconnect/orgadmin/help/cs_IM_Archiving.htm