06-22-2015 04:57 PM - edited 03-17-2019 05:17 PM
My Spark was humming along happily; then I clicked the "click to update" button. Now it always crashes on startup, right after I enter my "work email".
Details below.
Cheers,
Aaron
----
Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: spark.exe
Problem Signature 02: 1.0.0.1133
Problem Signature 03: 5578d16d
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 53a12268
Problem Signature 07: f51
Problem Signature 08: 7
Problem Signature 09: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
06-22-2015 05:05 PM
Uninstalled and reinstalled and I'm working again. I assume that we are in the "expect major churn" phase of deployment and so I'll mark this one as resolved, unless someone from the Spark team wants to dig into this.
Cheers,
Aaron
10-02-2015 12:08 AM
I have the same problem now. Have tried reinstalling several times, but still have problems.
Greeting
Brede
10-02-2015 08:13 AM
Hi Brede,
we have the same problem since the last update of the client. I hope that with a new release everything will work again.
Sebastian
10-02-2015 08:15 AM
Hi Brede,
I started a new installation minutes ago and after the download of a new version everything works now again.
Try it.
Sebastian
10-02-2015 08:53 AM
Yes it's working now.
Thank you
Regards
Brede
10-04-2015 08:59 AM
Hi
I have the same Problem, I stoped my virus client, made a new installation, and started the virus client again. Everything works fine now.
Reg
Erik
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide