Audio unavailable under Debian 9 (64 bits)

[Stephane Paillet]

Hello,

Sorry if the question already posted, but I can't find a real answer on the web, just maybe work using a browser and a JRE in 32bits

My problem is I don't have audio in Webex meeting.

Error: "The Audio Device is Unaccessible Now"

Informations :

• OS: Debian 9 (64bits, I don't want install 32bits packages)
• Java : OpenJDKOpenJDK (8u171-b11-1~deb9u1)
• Browser: Firefox 52.8.0 (ESR)

Thank you for your help.

Regards.
Stephane

[keglass]

Stephane,

Please see here for more information on Webex support of 64 bits.

https://collaborationhelp.cisco.com/article/en-us/WBX25689

Kelli Glass

Moderator for Cisco Customer Communities

[Ratheesh Kumar]

Hi there

See if this helps,

https://insinuator.net/2015/07/solving-sound-issues-when-using-webex-with-linux-and-firefox/

Hope this Helps

Cheers

RKM!