Automute microphone, when Jabber is controlling the Deskphone via CTI ?

[bjoern.engel]

Does anybody know a way on how to mute the Microphone of the Deskphone when controlling the Phone via CTI. I want to have a true human interaction with the hardphone when controlling it via CTI. Otherwise the Deskphone could be easily used as a remote Microphone.

Thanks a lot in advance

Björn

[Mohammed Khan]

Hi bjoern.engel,

Check below link

https://communities.cisco.com/docs/DOC-50051

Regards,

Mohammed Noor

[bjoern.engel]

Hi Mohammed,

Thank you for your answer- I hoped for a more native way than implementing it on my own via JTAPI. I cannot imagine  that i am the only one feeling uncomfortable in letting all people remotecontrol their Phones/microphones in this CTI Way. If i am sitting in a neighbour Office- i could still call my own and remotely listen to the remote office. There should be a simple way to prevent users from doing this.

Does anyone feel the same- or has a hint for me on what to do ?

thanks again.

Björn