12-12-2016 04:21 AM - edited 03-17-2019 06:33 PM
Hello,
the Cisco Jabber Client 11.8.0 was released recently and we found some bugs that should not appear.
Mac Client:
The Recent Calls ("Recents") count up indefinitely until you restart your jabber client.
Windows Client:
If you want to transfer a incoming call, the video chat window (Video Stopped) blocks the tranfer button and you can't move it.
Do you have any solutions for this problems?
Kind regards
Florian
Solved! Go to Solution.
02-03-2017 11:42 AM
I opened a TAC case on the "Video Stopped" bug in the windows client. So far I haven't had luck in getting the TAC engineer to even acknowledge if he understands my request, despite providing screen shots similar to yours above.
This issue exists in 11.8.0, 11.8.1, 11.8.2 and persists even if you set <EnableVideo>false</EnableVideo> in jabber-config.xml
03-31-2017 01:14 PM
Looks like this is fixed in 11.8.3. These issues are very frustrating to say the least. I think Cisco can definitely improve on their quality control when it comes to their UC client applications. It makes me wonder if they even test the software before releasing it.
02-03-2017 11:42 AM
I opened a TAC case on the "Video Stopped" bug in the windows client. So far I haven't had luck in getting the TAC engineer to even acknowledge if he understands my request, despite providing screen shots similar to yours above.
This issue exists in 11.8.0, 11.8.1, 11.8.2 and persists even if you set <EnableVideo>false</EnableVideo> in jabber-config.xml
03-31-2017 01:14 PM
Looks like this is fixed in 11.8.3. These issues are very frustrating to say the least. I think Cisco can definitely improve on their quality control when it comes to their UC client applications. It makes me wonder if they even test the software before releasing it.
02-07-2017 05:39 AM
Hi!
We have this issue too, tried to update to version 11.8(2) but without success.
As workaround I suggest to maximize the chat windows and leave it open in the background.
Thanks
Mirko
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