Can call to Jabber but not call out

[bplevymd1]

I recently installed Jabber on my MacBook.  I can call my Jabber account from two separate videoconferencing solutions I have access to (Cisco and Lifesize) without difficulty.  But when I try to call to these systems from my jabber account I get a bad address message.  This happens even if I return the received call.  I know this is probably an ignorant question, but what am I doing wrong?  Thanks!

[craig.petty]

Make sure you have the correct Calling Search Spaces configured on your Client Services Framework (CSF) device, and on the line associated with the CSF.

[Dennis Mink]

where do you see this message? 

also is it client dependent, i.e. can you log into for instance a windows client and do you see the same issue?  is it an issue across the board?

have you looked at the JABBER diagnostics file yet?

need more info mate.

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