12-08-2016 08:52 AM - edited 03-17-2019 06:33 PM
Hello,
we have some Cisco Jabber 11.x (All Editions: Windows, Android, IOS, ...).
We would like to backup/export the information from the various clients (e.g., the contacts, the chats, the attachments, ...).
How can we achieve this goal?
TIA and regards.
Solved! Go to Solution.
12-08-2016 09:17 AM
AFAIK there's no way to do any of that, the contacts and lists are stored in the IM&P DB, the chats are in a secure .db file, and attachments (assuming they were 1:1) would be in a folder
12-09-2016 08:31 AM
Hi,
the contact-lists are stored on the IM&P server. You can export/import them on the admin page and they are backed up with the rest of the system.
The history is stored locally. On Windows, there is a .db file under AppData/Local/Cisco/.../History. This is an SQLite database, that is used to be unencrypted in Version 10.6 and probably still is (I don't have a version 11 to check at the moment). But there are tools like http://sqlitebrowser.org/ you can use to open the file and check its contents. You can backup and restore that file.
Matthias
12-08-2016 09:17 AM
AFAIK there's no way to do any of that, the contacts and lists are stored in the IM&P DB, the chats are in a secure .db file, and attachments (assuming they were 1:1) would be in a folder
12-09-2016 08:31 AM
Hi,
the contact-lists are stored on the IM&P server. You can export/import them on the admin page and they are backed up with the rest of the system.
The history is stored locally. On Windows, there is a .db file under AppData/Local/Cisco/.../History. This is an SQLite database, that is used to be unencrypted in Version 10.6 and probably still is (I don't have a version 11 to check at the moment). But there are tools like http://sqlitebrowser.org/ you can use to open the file and check its contents. You can backup and restore that file.
Matthias
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