cisco jabber for android not able to connect

[yeow_km]

i have configured all the neccesary settings in the callmanager for jabber android.

but my galaxy note 2 not able to verify.

deviceID

BOTUSERNAME

server address

call manager ip address

error message

connection timed out. check your phone services settings and try again.

if the problem persists, verify that jabber voice for android is support on your device,

for more information, contact your system administrator.

[yeow_km]

i can get connected using the jabber voice after i associate the device to user.

one problem is when i use the jabber voice to call desk phone, only my extension number is display, not my name.

[Mohamed Amine Jaafar]

Configure both Alerting Name and Display Name under the line associated with the Jabber Device.