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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Beginner

Re: The wait is over - Cisco Jabber for iPad generally available

Thread should read "The wait is over...unless you want to make calls"  In the meantime, the login page looks fantastic!

Contributor

Re: The wait is over - Cisco Jabber for iPad generally available

I know.....I know....but the software should be up there tonight....

Highlighted
Frequent Contributor

Re: The wait is over - Cisco Jabber for iPad generally available

Hi Everyone,

As luck would not have it, there seems to have been a technical glitch on .com preventing the posting as planned and they are working through resolution.

Please hang tight!

Laura Douglas

Cisco Collaboration Community Manager

Enthusiast

Re: Cisco Jabber for iPad generally available - See Comprehensive List of Resources and Let Us Know What You Think

So  a few questions....

Why must i signup for a Jabber account (@Jabber.com) for the video and how does this tie in to webex connect, do i have to make all my webex connect staff signup for a jabber account?, and will it work with PC's on their video conferencing?

As well, because I chose webex connect I don't have the option for voice, will this be connected at some point as well as connected to CME and UC5x0 systems?

Thanks in advance,

Bob James

Cisco Employee

Re: Cisco Jabber for iPad generally available - See Comprehensive List of Resources and Let Us Know What You Think

Hi Bob,

Jabber video service and WebEx Connect service are separate backends and do not 'tie in' to each other. One if for call contol and the other IM/Presence. (Not clear on your question about, "will it work on their PC's on their video conferencing?") ??

If you choose WebEx Connect service the 'voice' option you ask about is if CUCM or VCS is configured in the OrgAdmin as one of the Unified Communication options for call control (voice/video).  CME is not supported with the Jabber for iPad device for call control. (see datasheet for supported versions)

http://www.cisco.com/en/US/products/ps12430/prod_literature.html

However, with WebEx Connect service you do get the P2P (device - device) voice/video that is currently supported with the Connect desktop client.

Further details:

Jabber for iPad has various backend deployment options...

--two for IM/Presence - WebEx Connect service or CUP

--three for call control (voice/video) - CUCM, VCS, Jabber Video service

Supported combinations for Call Control and IM/Presence:

CUCM & CUP

CUCM & Connect service

VCS & Connect service

Jabber Video service & Connect service

Can also be deployed as standalone deployment with any one of the backends listed:

WebEx Connect service

CUP (CUP does require CUCM, but CUCM does not need to be configured for Call Control)

CUCM

VCS

Jabber Video service

Hope that helps.

Beginner

Re: Cisco Jabber for iPad generally available - See Comprehensive List of Resources and Let Us Know What You Think

Hi everyone, thanks again for your comments, questions, and patience.

The Jabber for iPad COP file and TMS configuration template are here: http://www.cisco.com/cisco/software/release.html?mdfid=284288351&release=1.0%281%29&relind=AVAILABLE&catid=278875240&softwareid=284006014&rellifecycle=&reltype=latest

Have a great weekend, and keep sharing your thoughts and experiences with Jabber.

Regards,

Mark Gervase

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