I have a CUCM 8.6 with PSTN connectivity via SIP trunk (not sure if that matters).
When we receive incoming calls, the Jabber for Windows client pops up and only shows the caller id name information. It does not show the number. If we look at the IP phone that is also ringing, we see both name and number.
This issue is problematic as the caller id coming in from many cellular numbers simply says "WIRELESS CALLER" which is useless.
Is there any way for Jabber incoming display to show the numeric number as well ?
Thanks.
Justin