04-02-2015 12:44 PM - edited 03-17-2019 05:02 PM
We recently deployed Jabber through our organization.
Now, as we're trying to add contacts, we notice that when you begin typing names, the list is frequently incomplete and more/different names appear when you type more characters.
Is there a way to increase the priority of the LDAP directory as search results/make more results appear?
This is happening on both Mac and Windows clients running 9.0.4 -> 10.6
Thanks!
04-06-2015 07:57 AM
Hi mikekralik,
Please Insert your jabber-config.xml and the service profile you are using on the CUCM.
What's the LDAP directory you are connecting to?
Thanks,
Regards,
04-20-2015 09:48 AM
Jabber Config -
<?xml version="1.0" encoding="UTF-8"?>
-<config version="1.0">
-<Client>
<Location_Enabled>true</Location_Enabled>
<LOCATION_MATCHING_MODE>MacAddressOnly</LOCATION_MATCHING_MODE>
<spell_check_enabled>true</spell_check_enabled>
</Client>
-<Options>
<Location_Mode>ENABLEDNOPROMPT</Location_Mode>
<DockedWindowVisible>false</DockedWindowVisible>
</Options>
-<Policies>
<Disallowed_File_Transfer_Types>.exe;.msi;.bat</Disallowed_File_Transfer_Types>
<InitialPhoneSelection>deskphone</InitialPhoneSelection>
</Policies>
-<Directory>
<DirectoryServerType>EDI</DirectoryServerType>
<BusinessPhone>ipPhone</BusinessPhone>
<!-- Jabber for Mac settings -->
<BDILDAPServerType>AD</BDILDAPServerType>
<BDIPrimaryServerName>*REDACTED IP ADDRESS*</BDIPrimaryServerName>
<BDISecondaryServerName>*REDACTED IP ADDRESS*</BDISecondaryServerName>
<BDIPresenceDomain>*REDACTED DOMAIN NAME*</BDIPresenceDomain>
<BDIServerPort1>3268</BDIServerPort1>
<BDIServerPort2>3268</BDIServerPort2>
<BDISearchBase1>*REDACTED SEARCH BASE*</BDISearchBase1>
<BDIUseJabberCredentials>true</BDIUseJabberCredentials>
<BDIBusinessPhone>ipPhone</BDIBusinessPhone>
<BDIPredictiveSearchFilter>mail , displayName</BDIPredictiveSearchFilter>
</Directory>
</config>
04-20-2015 09:52 AM
Regarding the Service Profile on the CUCM - Are you asking about the Corporate Directory profile under IP Phone Service?
I want to make sure I'm providing the correct information.
Thank you for your help :)
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