Cisco Jabber Outlook 2010 integration issue

[Sergey Svishenko]

Hello!

I have strange issue with Cisco Jabber for windows and MS Outlook.

If I start Cisco Jabber for Windows client on my PC than in Outlook I don't

see Phone Number informations for this user's which have not installed Jabber

(screen2).

If I close Cisco Jabber for Windows client on my PC than in Outlook I can see

Phone Number informations for all user's.

(screen1).

I need help for resolve this problem.

[Nebojsa Mihajlovic]

Hi Sergey,

Jabber integration with Outlook will try to fill contact card with available contact data - in your case probably there was no data for these two fields from available data sources. Please open profile data from Jabber and confirm that you have same data there.

Regards,

Nebojsa