cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
4448
Views
0
Helpful
4
Replies

Cisco Jabber status

siwar.ziadi1
Level 1
Level 1

Hello, please i can't change my jabber status,

All my contacts see my as offline, even though I am online. I have to close Jabber and open again, in order to be have the Status – Online.

1 Accepted Solution

Accepted Solutions

The only thing that I can think of right now is the trunk. Check if the trunk has been set correctly.

 

 

 

View solution in original post

4 Replies 4

moe2
Level 1
Level 1
if you make a call you should see your status has been updated. Sometimes you need to update your status by sign out and sign out or making a quick call it is also a way to update it.

and sometimes it just takes time to update your status.

What version is your Jabber?

What is the CUCM or CME version?

hello,

thank you for your reply, it's cisco jabber version 12.1 and cucm version 11.5.1

The only thing that I can think of right now is the trunk. Check if the trunk has been set correctly.

 

 

 

Flo.Matalis
Level 1
Level 1
Is this only happening to your account? If yes, you may need to compare what settings do they (working accounts) have than yours.