04-17-2017 06:11 PM - edited 03-17-2019 06:48 PM
Hello everyone,
I am experiencing an issue with my Moto Z Play Droid, I have Cisco Jabber on it and I use it when I am away from my desk phone such as when I am at school, it works on my VPN but not when I am on my wireless network. Does anyone know what is going on... I was thinking maybe it might be my wireless but I don't know. I looked at the config and all looks well.
04-17-2017 07:14 PM
when you say, on your wireless network, do you mean to say "a wireless network that provides internet only, and no connection to you company network"?
Because if that's the case, then you will need to deploy a VCS expressway pair, to allow Jabber registration over the internet,
if its your company's wifi network, make sure you can connect to your presence servers from the wifi subnet and make sure DNS can resolve the SRV record.
Please rate if useful
04-17-2017 09:30 PM
It is the company wifi, I do have
Well technically, the "company" wifi is my home router... I have a full Cisco lab.
04-17-2017 10:37 PM
have you set domain name in your DHCP pool for wifi? (and option 150?)
and what is actually not working? the login or the CSF part?
Please rate if useful
04-18-2017 07:14 AM
The phone services portion... All else is fine.
04-18-2017 08:45 AM
If you put the below URL
https://<CUCM IP>:6970/cucm-uds/user/<userid>/<BOT device name>.cnf.xml
-Sankar
04-18-2017 09:11 AM
Just tried accessing it, it unexpectedly closed the connection.
04-18-2017 10:53 PM
Were you not able to execute the
04-19-2017 05:28 AM
The Jabber version is 11.8.2.251552 and the CUCM version is 10.5.1.11900-13 Unrestricted.
04-19-2017 06:57 AM
Can you tell me if https://<CUCM IP>:6970/cucm-uds/user/<userid>/<BOT device name>.cnf.
-Sankar
04-19-2017 11:29 AM
That link that you gave me doesn't work but I tried http://10.0.30.3:6970/BOTTREVOR.cnf.xml and I saw my config for the Jabber client.
04-19-2017 07:38 PM
Do you see hostnames for
<callManagerGroup> <name>Default</name> <tftpDefault>true</tftpDefault> <members> <member priority="0"> <callManager> <name>10.106.92.196</name> <description>ccmpub</description> <ports> <ethernetPhonePort>2000</ethernetPhonePort> <sipPort>5060</sipPort> <securedSipPort>5061</securedSipPort> <mgcpPorts> <listen>2427</listen> <keepAlive>2428</keepAlive> </mgcpPorts> </ports> <processNodeName>10.106.92.196</processNodeName> </callManager> </member> </members> </callManagerGroup>
04-23-2017 10:26 AM
Well... it all of a sudden started working, I don't know how but it started working.
06-23-2017 12:08 AM
And now this is a new account...
I have deployed a new wireless technology and it isn't working again... I am using a Cisco Meraki MR33 for my AP. The phone will register with the Presence server but not with Call Manager...
This is very hilarious,
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