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cisco unity subscriber problem

ozden ozdugun
Level 1
Level 1

I have 9 cucm and 2 cuc in our system .1 publisher call manager;2 tftp server ;3 call proses server and 3 media resource and 2 ciso unity.but the second ujnity coulnd't work subscriber.

1 Reply 1

Mike_Brezicky
Cisco Employee
Cisco Employee
Hello,
First I would get the licensing in order, then proceed to do what it is telling you. Go to CUC Serviceability, Tools > Cluster Management and review the status of the cluster. Are both nodes reachable from each other. Has the cluster ever been up with both nodes running?

Please also review the following document regarding CUC clustering. https://community.cisco.com/t5/collaboration-voice-and-video/cisco-unity-connection-clustering/ta-p/3116303#toc-hId--767749962

If you are not comfortable working in the CUC CLI, I highly suggest opening a TAC case.