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cisco webex team external user vs member

RubioL7878
Level 1
Level 1

Hi Cisco Community:

 

I'm looking for a link or posts regarding the difference between external participants vs team guest vs team member vs space member. 

Is the external participant or team guest using a free license?

Is there a table that compares what an external participant or a team guest can or cannot do vs a team member or a space member?

Is there a chart/table that compares a free license vs a paid license?

 

I'm asking these questions because there's a group of users (Group A) that need to collaborate with a group of users in another organization (Group B). If group A uses their specific organization's email address, e.g. @groupa.org, then they will be added as external participants to group B's WebEx Teams. Another option would be for group B to create AD accounts for the group A users so that group A users have 2 accounts - @groupa.org and @groupb.org. If group A uses their individually assigned @groupb.org accounts, then they could be added to Webex Teams as team members or space members. 

 

In collaborationhelp.cisco.com, I found the following article regarding the various roles in teams and spaces. 

https://collaborationhelp.cisco.com/article/en-us/no3o617. 

 

Thank you,

 

L. Rubio

1 Reply 1

Ratheesh Kumar
VIP Alumni
VIP Alumni

Hi there


Check out this link and the pdf and see that helps you.

https://community.cisco.com/t5/collaboration-voice-and-video/webex-teams-best-practices-from-adoption-toolkit/ta-p/3683260

 

Or open up a case on Collaboration help / Contact Us. They are pretty good in chat responding

https://collaborationhelp.cisco.com/contact?language=en-us

 

Hope this Helps

Cheers
Rath!
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