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Cisco WebEx - Unable to download recording

darren.davies
Beginner
Beginner

I am unable to download recordings to my computer from the recordings tab on the Cisco WebEx site as the website advises that I need to download the WebEx Network Recording Player to play this file. The problem is I already have the player downloaded.

I have tried uninstalling and reinstalling the player and the message still loops

I have tried on multiple browsers

I have the lasted version of Java installed

I have the file association setup for the .arf to the Network Recording player.

I am running under an admin account

My operating system is Windows 7 and i am on a domain

Any help or suggestions would be highly appreciated.

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