06-26-2012 02:39 AM - edited 03-17-2019 02:24 PM
Hello!
I have configured in the phone configuration, under product specific configuration layout, LDAP Photo Location, the link of a webserver where are located the pictures.
http://ip-address-webserver/%%uid%%.jpg
In Jabber IM for iPhone I can see the contact picture, and Jabber for Windows with UDS cans also visualised the same picture.
Any idea of what could be wrong here?
Thanks a lot,
Mirko
06-26-2012 06:42 AM
Please rephrase. Your sentence states that it is working on both clients.
In Jabber IM for iPhone I can see the contact picture, and Jabber for Windows with UDS cans also visualised the same picture.
06-26-2012 07:10 AM
Jabber IM connects to CUPS to chat with other user and so on, while Jabber for iPhone ist the SIP client that connects to CUCM to call other users, device type Cisco Dual Mode for iPhone. I cannot see the picture in Jabber for iPhone!
06-26-2012 08:37 AM
Ah ok. Thanks for the clarification. The Administration Guide does explain how to set the Product Specific Configuration Layout settings to retrieve the photo. Assuming that all looks right then the question becomes: is the directory integration working?
The short version of the explanation is that for every call the SIP client must perform an LDAP query to find a matching account object. If it can't find the account object in LDAP it will in turn fail to have the needed attribute values for your URL substitution. The guide has a section on Directory Integration which knocks out the basics. A few pointers to investigate:
Please remember to rate helpful responses and identify helpful or correct answers.
06-27-2012 12:06 PM
OK, problem solved!
I changed the link on the device from http://ip-address-webserver/%%uid%%.jpg to http://ip-address-webserver/%%sAMAccountName%%.jpg and now it is working.
I changed if after I read here:
The User ID in CUCM correspond to the attribute sAMAccountName in LDAP and although the directory integration worked and LDAP query was OK, the iPhone was non able to display the contact photo.
Thank you for Help!
03-27-2013 12:30 PM
Jonathan,
how do you accomplish this with Directory Lookup rules ? can you provide an example ? I have this exact issue where my ldap is formated as you have it +1 ( ) xxx - xxxx .. how do I get it formated correctly with directory lookup rules ?
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide