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Copy User to Group option grayed out in Jabber client

VON CLAWSON
Level 3
Level 3

User is trying to copy a user to a specific group.  For some users they are only getting the option to move user to group.  For some they get both the move user to group and copy user to group.  Cannot figure out what configuration allows this option to be available.

 

Using Cisco IM and CUCM.

 

Thanks

Please rate if this helps.
3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

You need to mention what Jabber you're talking about...

HTH

java

if this helps, please rate

CUCM version 9.1.2.11900-12

CU IM & P version 9.1.1.51900-5

Jabber client for PC.

Please rate if this helps.

can you please share screen shots explaining your error.

 

JB