Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
I have a need for shared lines for three webex app only users. When I assign the number to one of the users it is no longer available to assign the number to the other two users. I have thought of using a Workspace for this but I am wondering how the...
I know there is a way to bulk update users but in that CSV there does not appear to be a setting for voicemail. Is there a way to bulk update users for voicemail and voicemail to email? Don't really want to do it manually for 500+ users.
New Webex Calling deployment. phone is 8841 also using 8811. Inbound and outbound calls work through local gateway. When pressing the voicemail button a page comes up on the phone for call preferences with a voicemail field but can't put anything in ...
Having an issue upgrading Unity Connection from 10.5.2 to 14.
The first time I tried I got the error "an unknown error occurred while accessing the upgrade file"
I tried again after rebooting and got the error "premature end of file"
I thought maybe...
We have a call handler setup with options to point into a Hunt Pilot with native call queuing. The issue is that when agents are on a call the call is not queuing but the Call Handler gives the "the number did not answer". Calling the hunt Pilot dire...
I guess I wasn’t clear. The last time still failed but said there were no error messages for the failure. I need some help to figure out why this is failing.
Having an issue upgrading Unity Connection from 10.5.2 to 14.
The first time I tried I got the error "an unknown error occurred while accessing the upgrade file"
I tried again after rebooting and got the error "premature end of file"
I thought maybe...