cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1065
Views
10
Helpful
1
Replies

CUC Directory Handler Voice Enable canned responses

jwilson
Level 1
Level 1

When you Voice Enable a Directory handler and then when a user incorrectly says a name wrong or CUC doesn't understand CUC says some phrases back to the caller.  These phrases are to help the caller say the name better.   Where do those canned phrases come from and are they configurable?

1 Accepted Solution

Accepted Solutions

Andrew Skelly
Level 7
Level 7

The phrases are internal to CUC (comes packaged with them) and cannot be reconfigured unfortunately.

Please rate helpful posts by clicking the thumbs up!

View solution in original post

1 Reply 1

Andrew Skelly
Level 7
Level 7

The phrases are internal to CUC (comes packaged with them) and cannot be reconfigured unfortunately.

Please rate helpful posts by clicking the thumbs up!