Solved: CUCM 8.6, Jabber 11.5 The Telephony configuration settings are invalid

LAJITH POTHU VARAKKAL · ‎07-12-2016

Hello,

I am trying to register my jabber windows client to CUCM, but I receive the error "The Telephony configuration settings are invalid".

I am not able to apply the TFTP server, CTI server, CCMCIP server informations as I gave in previous jabber versions. Please help me to register my app.

Attached is the screenshot.

Thanks You.

Patrick McCarthy · ‎07-20-2016

Jabber 11.5 only works on CUCM 9.x or later - you have an unsupported setup. You will need to drop to an older version of Jabber until you upgrade your CUCM. Look at the software requirements in the Jabber 11.5 release notes.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/11_5/cjab_b_cisco-jabberwindows-115-release-notes.html#reference_FBF6C698F7E5320B6F935031129D5E20

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Jaime Valencia · ‎07-13-2016

Did you install it, and are you running it, as an Administrator?

HTH

java

if this helps, please rate

LAJITH POTHU VARAKKAL · ‎07-15-2016

Yes. We use 9.7.4 here in our client side. But we will be upgrading to 11.5 version in a short time.

Thanks.

Patrick McCarthy · ‎07-20-2016

Jabber 11.5 only works on CUCM 9.x or later - you have an unsupported setup. You will need to drop to an older version of Jabber until you upgrade your CUCM. Look at the software requirements in the Jabber 11.5 release notes.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/11_5/cjab_b_cisco-jabberwindows-115-release-notes.html#reference_FBF6C698F7E5320B6F935031129D5E20