CUCM Inbound\outbound call recording based on DTMF digit

[Genadi]

Is it possible to automatically enable call recording for inbound call from PSTN to CUCM internal phone based on DTMF digit ? I mean IVR is asking calling party if he is okey with that the call will be recorded and if yes then calling party press 1 if no he press 2?

I know that i can enable recording options as selective so CUCM phone can enable\disable recording on demand but i need to do it based on pressed digit.

The same question is regarding to UCCX.

[Jaime Valencia]

CUCM has no IVR to do what you're asking, the built in IVR in CUCM only works with some features and you cannot create new ones.

[Genadi]

I mean call is coming to CUCm but IVR can be on CUC or UCCX. Now i am recording all calls using 3-party solution but i need an answer if it is possible to record calls in which promt from CUC or UCCX will be also recorded as one file?

[Steven L]

not contradicting java at all, but you might be able to script something. it wont be easy or quick. i would advise talking to your recording solution provider.

i have done something like this in the past but it was complex and difficult to support, meaning i was the only one who could support it.