Genadi
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Member since ‎07-11-2021
‎02-23-2024

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  • 61 Posts
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Hi, i have CUCM 12.5 and UCCX also is 12.5 When incoming calls comes to UCCX then uccx plays promt for calling party. After promt ends call is coming to an agent. I am using build to bridge feature on devices to record calls. Calls are actually sendi...
Is it possible to automatically enable call recording for inbound call from PSTN to CUCM internal phone based on DTMF digit ? I mean IVR is asking calling party if he is okey with that the call will be recorded and if yes then calling party press 1 i...
I have two string arrays. I want to write that values to the third string array. How to do it? For example array1 =array2 + array3
My customer wants to hide calling number when inbound calls is coming to an Agent. I can't do it from SBC or CUCM as my script is sending some data via REST API based on a calling number. I want to hide calling number from cisco finess . How can i do...
Hello everyone. I have UCCX 12.5 I need to send rest api post method to external service. External service is expecting to receive  json in the next format: {"data":{"consultationNumber": "00065","clientId": 41,"actionType": "INCOMING_CALL"}} value 0...
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Member Since ‎07-11-2021 09:23 AM
Date Last Visited ‎02-23-2024 12:04 AM
Posts 61